Chat Support Specialist Job at TechOne Global, Montvale, NJ

dTBpbVI4S1NPelpzenFCMnVuODVLN0laa3c9PQ==
  • TechOne Global
  • Montvale, NJ

Job Description

Tech One Global is seeking a motivated Chat Support Specialist to join our dynamic team. This is a work-from-home position that offers the opportunity to provide exceptional customer support to our clients in the Information Technology and Services industry.

Responsibilities:

  • Respond to customer inquiries via chat in a timely and professional manner
  • Provide technical support and troubleshooting assistance
  • Ensure customer satisfaction by addressing all concerns and issues effectively
  • Document all customer interactions and resolutions accurately
  • Collaborate with cross-functional teams to resolve complex customer issues

Qualifications:

  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Previous experience in customer support or a related field
  • Knowledge of IT systems and software
  • Ability to work independently and prioritize tasks effectively

Skills:

  • Proficiency in chat support platforms
  • Attention to detail
  • Ability to multitask and manage time efficiently
  • Strong customer service orientation

If you are passionate about providing exceptional customer support and have the skills and experience required for this role, we encourage you to apply today!

Job Tags

Full time,

Similar Jobs

Midwest Logistic Systems

Midwest Logistics Systems Dedicated nighttime truck driver Job at Midwest Logistic Systems

 ...experience. Additional benefits ~ Medical, dental and vision insurance. ~ Disability and life insurance. ~401(k) savings plan with company match. ~ Ten paid holidays and paid time off. ~ Company-provided uniforms. ~ Opportunity to work with a dedicated,... 

AVI Systems

Warehouse/Delivery Driver Job at AVI Systems

 ...education and entertainment and we are currently seeking a Shipping/Receiving Coordinator to join our growing team. The Warehouse/ Delivery Driver will perform a broad range of responsibilities. The Driver and Warehouse person is responsible for safe operation of company... 

On-Demand Group

Enterprise Resources Planning Project Manager Job at On-Demand Group

 ...project managers and business analysts Manage all aspects of assigned initiatives/IT projects; including scope, schedule, budget,...  ...including an openness to diverse input and feedback Ability to travel up to 25% Knowledge of Equal Employment Opportunity,... 

T. Marzetti Company

Warehouse Supervisor- 2nd Shift Job at T. Marzetti Company

 ...restaurant chains in the United States. Overview Supervises daily planning, organizing, and operation of all warehouse functions for designated shift or group in partnership with facility manager. This includes, but is not limited to, safety, quality, inventory,... 

Morrison Express

Human Resournces Assistant Job at Morrison Express

 ...wide HR programs (both compliance and technology related). Bill tracking/invoice processing. Prepares reports as needed. Assists with new hire onboarding, offboarding, and leaves of absences. Ability to discuss confidential and sensitive issues in a highly...