Job Description

Under immediate direction provides timely response of customer inquiries up to and including pickups schedules product orders etc. and all other aspects of a customers needs. Dispatches vehicles on a preset route for each CSR daily in the interest of efficient customer service.

• Assist Customer Service with customer requests route changes rescheduling for pickups/missed stops.
• Provides highest level of customer service to all customers in line with Customer objectives.
• Monitor and escalate CICs to supervisor & Assist walkin customers
• Responsible for All Logistics/Transportation
• Understand and review daily the Atlas routing system
• Conduct daily debriefs for all drivers
• Assist with Team Member electronic issues or concerns
• Build and print routes for drivers daily including but not limited to shipping documents route sheets shipping labels
• Dispatch drivers for extra early service or missed pickups
• Create load sheets
• Reviews drivers paperwork (DVIRs ELD Logs) and DQF files
• Review and updates routes new customers based on daily communication reroutes existing customers as required
• Debrief drivers in accordance with written SOPs
• Complete consolidated manifests for trailer shipments
• Ensures that routes are balanced daily
• Forwards DVIR (Vehicle Condition Report) reports to Transportation Supervisor/Manager for maintenance request
• Assists drivers with problems/issues as issues arise (during the day or at the end of the route)
• Prepares reviews and stamps all manifests
• Assists Trans Supervisor/Manager as needed/directed
• Handle 3rd Party Hauler paperwork
• Track and input DOT hours/ JJ Keller.
• Monitors Company policies and procedures communicating to staff as necessary
• Communicate performance standards and objectives
• Monitors operations and work of all CSRs
• Keeps staff informed of current problems changes and new developments in the department and company by conducting professional organized and participative meetings
• Perform any other administrative duties assigned by management

Hourly Rate: $22/hour

Qualifications :

Our qualified candidate will have:

• A high school diploma or GED
• One or more years of experience as an Administrative Assistant

Preferred qualifications include:

• Two or more years of transportation/logistics experience
• Demonstrates the ability to work safely and carefully to prevent injury to self or others.
• Demonstrates knowledge of computer software applications to include spreadsheets and word processing.
• Ability to maintain a safe and compliant workplace.

Additional Information :

Clean Earth offers competitive benefits including health dental vision life and disability insurance plans starting on the first day of employment; paid time off wellness benefits employee discount program tuition assistance and a 401k with company matching.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability veteran status gender identity or genetics. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

If you have a difficulty applying for any job posted on Enviri Clean Earths website because a disability prevents you from using the online system Clean Earth offers the following alternate application procedure: Call toll free (833)and leave your name phone number city and state of residence.  Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job.  This line is dedicated to disability applications only.  No other inquiries will receive a response. 

Remote Work :

No

Employment Type :

Fulltime

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