Job Description

At HGS CX Technologies, Inc, we seek a Part-time Office Manager for our 75 Rockefeller Center location who is responsible for overseeing and organizing office operations and procedures to ensure efficiency and productivity. This role manages administrative tasks such as correspondence flow, filing, and supply requisition. The Office Manager also coordinates clerical activities across departments, evaluates office production, and implements process improvements to enhance workflow efficiency.

Essential Duties Responsibilities:

• Oversee the management of the office and facilities.
• Manage office operations, ensuring smooth administrative functions, document management, and compliance with internal policies.
• Responsible in coordinating with the Building Administrators for all issues concerning the site/property (Building Safety & Inspection documentation)
• Ensure all the equipment in the office is in working order
• Ensure the safety of the facilities from fire, theft, and other emergencies by initiating regular protocols on safety measures in the office.
• Provides emergency preparedness information, audio visual presentations for the Facility Team related activities
• Act as point of contact for office repairs and maintenance issues
• Schedule and oversee maintenance activities, such as HVAC and housekeeping services
• Responsible in investigating, analyzing, and evaluation of housekeeping-related incident cases reported
• Responsible in creation/deletion of access of employee, visitors, contractors, and outsourced personnel
• Evaluate office productivity, ensure procedures and being followed across all teams to ensure better workflow.
• Plan office layouts and initiate cost-saving measures to optimize resources.
• Monitor and replenish office supplies, including stationery, kitchen supplies, and cleaning products.
• Manage inventory levels and place orders as needed to maintain adequate stock.
• Greets guest and visitors, sets positive tone in the office, and maintains a clean office environment
• Answer and direct phone calls in a polite and friendly manner
• Receive deliveries; sort and distribute incoming mail
• Ability to handle confidential information in a responsible manner
• Assisting with a variety of administrative tasks including copying, scanning, faxing, and taking notes
• Other related duties as assigned

Qualifications:

• Education equivalent to a bachelor’s degree or equivalent work experience.
• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint, Teams), Adobe Acrobat, Zoom, and survey and scheduling tools.
• Proven experience in office management, administration, or a supervisory clerical role.
• Strong organizational skills with the ability to manage multiple tasks.
• 1+ years of relevant experience
• High level of discretion and professionalism when handling sensitive information, and office matters
• Excellent communication and interpersonal skills.
• Additional qualifications in facilities management or related fields are a plus.
• Ability to evaluate and improve office procedures for increased efficiency.
• Must pass pre-employment criminal background check

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