Treatment Coordinator Job at Southern Dental Implants & Oral Surgery, Arden, NC

dkV5bVQ4ZVNPelZvd0tKMXVIVTRLYlVabHc9PQ==
  • Southern Dental Implants & Oral Surgery
  • Arden, NC

Job Description

We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.

The role of the Treatment Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.

Role and Responsibilities

The Treatment Coordinator will greet patients, answer phones, schedule appointments, provide cost estimate, and collect patient financial responsibility. The Treatment Coordinator will also manage the doctors schedule and any communications with patient and referring offices.

  • Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
  • Updates and maintains patient insurance information.
  • Maintains doctor schedule to ensure efficient use of the doctor’s time.
  • Partners with clinical team to ensure excellent patient experience.
  • Adheres to deadlines and prioritize work against the patient schedule.
  • Collects payments from patients in an effective and professional manner.
  • Understands doctor treatment recommendations and develops treatment plans from diagnosis.
  • Effectively communicates treatment options and associated costs to the patient.
  • Maintains confidentiality of all information in accordance with HIPAA.
  • Performs other related duties as assigned.

Education and Experience

  • Highschool diploma or equivalent required.
  • One year of customer service experience required.
  • Medical or dental experience preferred.

Skills and Abilities

  • Understanding of dental terminology.
  • Friendly, inviting, and professional personality and presence.
  • Basic office skills such as typing and filing.
  • Good organizational skills.
  • Attention to detail.
  • Leadership and problem-solving skills.
  • Effective communication skills.
  • Ability to work cross functionally with other team members.

CORE BENEFITS & WELLNESS

Medical (including Virtual Care), Dental, and Vision Coverage

Employee Assistance Program (EAP)

Uniforms/Scrubs provided

FINANCIAL WELL-BEING

Competitive pay, Bonus potential, and annual merit reviews

401(k) Plan w/Company Match

Health Savings Account (HSA) with HDHP health plans

LIFE INSURANCE

Basic and Supplemental Life Insurance

Spouse and Child Life Insurance

TIME OFF, DISABILITY AND LEAVE OF ABSENCE

Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays

Long and Short Term Disability Plans

PI4a9d01e2fa33-30492-36506450

Job Tags

Holiday work, Temporary work,

Similar Jobs

Pivot Physical Therapy

Clinic Manager Physical Therapist - Palmyra Job at Pivot Physical Therapy

 ...you . Join us for a conversation to be a part of this awesome team Position Summary: Reporting to the Regional Director, the Clinic Managers role is to lead the day-to-day operations of the clinic, including the treatment of patients. This may include onboarding new... 

Troy Regional Medical Center

Nurse Practitioner Job at Troy Regional Medical Center

 ...AL 36081. Follow us on Facebook at and Instagram at troy_regional. Role Description This is a full-time on-site Nurse Practitioner role at Troy Regional Medical Center in Troy, AL. As a Nurse Practitioner, you will be responsible for providing exceptional... 

Oasis Surgery Center

Registered Nurse (RN) Circulator - Surgery Center Job at Oasis Surgery Center

OASIS Surgery Center is looking to add an experienced Register Nurse Circulator to its busy, growing ambulatory surgery center. The Registered Nurse Circulator is responsible for the direct and indirect provision of professional nursing care of patients within the perioperative... 

Everest Consulting Group Inc

Front End/UI Developer Job at Everest Consulting Group Inc

 ...Resources (DIR) requires the services of One Developer hereafter referred to as Worker, who...  ...Services Applications team. Performs Front End/UI application development, enhancement,...  ..., enhance and maintain existing and new web-based J2EE/Portal applications within... 

Focus Staff

Travel PCU RN - Progressive Care Unit Registered Nurse Job at Focus Staff

 ...Competitive pay ~ Referral bonus ~ Holiday bonus Requirements: ~1 Year of Experience, 2 Preferred ~ Valid KY RN License ~ BLS (Basic Life Support)~ ACLS ~ Eligible to work in the United States About Focus Staff: Focus Staff...